Wednesday, April 15, 2009
I love staff meetings. We have ours every two weeks, and we have two sessions so we always have coverage for each customer service area. My manager is a really cool guy, so I think our meetings are fun. They're held in our main conference room around a really big table with far too many chairs in the room. Each meeting has its own personality or ambience. In my area we pretty much stick to an "assigned" or "preferred" time slot. After having attended both time slots I prefer the later meeting. The regular crowd at this meeting seems a bit more relaxed, we laugh more, we seem less antagonistic for the most part. The early meetings always feel too defensive or combative for me. I feel like I've had to box my way out just to get through it. Anyway, today we learned some new stuff. We learned how much of our customer base is using the electronic bill format we've made available, we learned that the fate of our location for the next 3 years should be decided next Monday, and we learned that we are all facing mandatory training on our new Identity Fraud Protection program. WooHoo! Some good times are definitely ahead for us. :o) We also celebrated several service anniversaries. One for 23 years, several for 2 years. Our boss makes special certificates, has all the supervisors sign them, and hands them out at the meeting before your service anniversary date. It's a very nice 'atta boy. Wednesday staff meetings seem to set the day up to be full of discontent through the building. There hasn't been a meeting thus far that someone hasn't come away griping about something. I even fall into that category, although I'm usually griping about everyone else's griping. :::sigh::: Now I ask you, how stupid am I? Anyway, I think the meetings are, for the most part, fun. We hear the latest mandates, listen to the latest & loudest opinion, learn about upcoming raffles, training, or events, and have a chance to try and share ideas and concerns. Bahahahahaha. Okay, the altruistic side of me believes that....the side that sat in the meeting can't believe I said it. Meetings....an amazing waste of time? a chance to brainstorm, vent and maybe learn something? What are your experiences? Your best meeting? Your nightmare meeting? Inquiring minds want to know. And for the record, my cubie neighbor Scott, asked our manager if he could divorce me today. He wants a realllly high wall put up between us so I can't annoy him anymore. Yeah right. Our manager told Scott he has no idea how lucky he is that I'm his cubie neighbor. Hmmmph. That ought to teach him. :o) Unitl next time boys and girls. The word of the day is sycophant. Bahahahahaha!